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5.0SERVICE
4.5Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
587 ratings and 294 comments received in the last 90 days.
05 December 2024
The service was brilliant and the sales person was extraordinary from start to finish, did everything I requested for when I picked it up.
04 December 2024
Nice and easy transaction 20 minutes in total . Very pleased
02 December 2024
Richard Barlow and his profestional attitude thank you
02 December 2024
Fantastic communication all the way through the buying process.
02 December 2024
Excellent communication throughout. Friendly and helpful sales advisor. No pushy sales people - felt taken care of. Also very understanding and welcoming when we had to bring our children along a couple of times!
30 November 2024
It was an easy transaction from the start to end, and everyone at the BMW centre were very friendly.
29 November 2024
John did everything he promised to do and was very easy to deal with
29 November 2024
Great experience and lovely cookies .
24 November 2024
Dan Worsley was great to deal with. Attentive, polite and not over bearing. Highly recommend him.
20 November 2024
Daniel kept us updated throughout our wait for delivery of our vehicle.
18 November 2024
Easy transaction from start to finish
16 November 2024
I was kept up to date with the progress of my order and made to feel welcome whenever I visited Williams BMW or spoke to Steven
15 November 2024
Communication brilliant throughout
13 November 2024
Professional, friendly. Go the extra mile
11 November 2024
Craig was excellent. Very knowledgeable and helpful but without any 'hard sell'.
11 November 2024
Very satisfied
08 November 2024
Very relaxed and friendly atmosphere and easy to deal with.
04 November 2024
Very professional nothing was too much trouble
04 November 2024
Made to feel like a very valued customer even though I had never been to that particular sales centre. Excellent deal and service given from the start.
04 November 2024
Very satisfied with the experience and the delivery was quick and easy.
04 November 2024
From start to finish Hayley was fantastic. Always returned my calls and emails with any questions I had and at the end of it all I got my dream car
03 November 2024
The process of buying my new BMW was smooth without
31 October 2024
We were looked after by your sales executive Steven Evans who couldn't have been more helpful in choosing our car, keeping us updated every step of the way and answering any queries. Would definitely deal with Steven again.
30 October 2024
Looked after, salesman came in in his day off to see us
27 October 2024
The new car salesman, Daniel Worsley, was very helpful and made my experience of buying a new car both relaxed and enjoyable.
26 October 2024
I was very well looked after and given it was a distance sale required a lot of time in getting back to me to arrange times that needed to be flexible. The collection process was very straight forward and made the process very enjoyable.
26 October 2024
As above all thanks to the sales executive Manesh who handled everything perfectly.
26 October 2024
I was given a thorough explanation of how the car worked
26 October 2024
I had an excellent experience at the BMW Centre during my car purchase and delivery! The entire process was smooth, professional, and enjoyable, and the team was knowledgeable and attentive to all my needs. I'm very satisfied with the level of servic
25 October 2024
I Wes kept up to date from date of order up to collection this was the best new car handover I have ever received.
22 October 2024
Hayley from williams Bolton was fantastic , everything went perfect , also joe the tech guy was also very helpfull , and explained the cars functions of the i drive , made it easy and simple to manage
22 October 2024
The sales person I always deal with, Richard Barlow, is and has always been very helpful and accommodating. He keeps in touch throughout without being pushy.
17 October 2024
The overall planning, purchasing and the delivery of my new car was exceptional ????
16 October 2024
everthing ran smoothly
16 October 2024
Very satisfied. From start to finish the process was very good,was always given updates buy the sales team especially Hayley Parker who I dealt with from start to finish, a credit to the business.
15 October 2024
Great service. A shout out for Richard Barlow - since 2015 we've worked with Richard on all our car purchases.
14 October 2024
All staff very good
14 October 2024
Great service, prompt response to questions and queries
11 October 2024
Hayley did her utmost to make the experience easy and enjoyable
10 October 2024
Very professional, no pressure selling when purchasing. Was happy with the deal i got. When car was delivered had excellent instruction on the car itself.
08 October 2024
Daniel Parr changed my experience. I previously dealt with Russ on my first two vehicles and since then had multiple people making contact not understanding my requirements, not following up etc Dan was easy to deal with, listened and got the deal
06 October 2024
The salesman was persuasive, but not pushy. I genuinely felt he was working to help me. He answered any questions I had, and was always available. He looked to resolve any issues and nothing was a problem. The handover was great.
04 October 2024
The experience was painless. On the negative side and it wasn't John Farrington's fault - the sales booths at Williams Bolton were uncomfortable in 2017 and are worse in 2024!
03 October 2024
Everything was clearly explained and the exchange and delivery of the new vehicle was faultless
03 October 2024
Everything was dealt with from start to finish hassle free.
03 October 2024
Excellent communication with the branch and myself. I was able to pick up my car with no hassle and included the 5 day free drive away car insurance. Which was great ??
03 October 2024
Very friendly staff and excellent customer service
02 October 2024
When I went to collect my car I was greeted by Steven and all the paper work was all ready there to sign. My car was waiting for me in a side room under a black BMW cloth and flowers on the table. This made the whole experience.
02 October 2024
BMW Bolton.From the reception staff to the sales and service are all very friendly and professional
01 October 2024
The service is always top level and my experience this time was no different. There is never any pushing or sales pitch, I was listened to and then ideas and suggestions brought forward from Hayley.
01 October 2024
Good service
01 October 2024
Great experience, timely, polite.
01 October 2024
On the two occasions we've been into the dealership (once to purchase and once to collect the car) both times have been later in the afternoon towards closing time however this has made no difference to the outstanding service received from the team.
29 September 2024
All staff were attentive and kept me informed of what was happening.
28 September 2024
Was easy and simple
27 September 2024
All up to the standard I have come to expect and appreciate after 30 years of being a customer.
25 September 2024
Hassle free experience sales process straight forward. Excellent communication and friendly responsive service culminating in a brilliant handover service kmowlesgeable staff
24 September 2024
Went above and beyond to source the right car for my needs
21 September 2024
Thank you, Craig, and the team at BMW Bolton, for making the process of finding and buying my car so easy and straightforward. I felt I got a good deal, and your patience in explaining all the features on collection day was much appreciated.
19 September 2024
gave decent part exchange
18 September 2024
Brilliant service from start to finish
15 September 2024
Completely satisfied with my recent new car purchase, sales person (Richard) was very helpful and knowledgeable about all aspects of bmw cars.
14 September 2024
The purchase went smoothly and the collection was lovely, you are treated like royalty, never had this at any other new car purchase.
14 September 2024
The service we received from Hayley was phenomenal. She kept us Upto date with everything and her customer service was great. She was very friendly and made us feel super comfortable when placing the order for the car.
13 September 2024
We had the good fortune to meet John Farrington on arrival at Williams. He is a very smart and personable sales man. He made us feel that we were important to him and nothing was too much trouble. We felt we were looked after very well.
05 December 2024
Very nice and helpful staff
05 December 2024
Again, under difficult personal medical issues, resolving MOT failures using my extended insured warranty with minimal issues.
05 December 2024
Car was sorted quickly, staff were excellent and the car was cleaned as well.
05 December 2024
Everything was sorted out to time and to an excellent standard.
05 December 2024
Very good reception on arrival and the pick up. All work required carried out to the agreed time scale.
05 December 2024
I received exceptionally good customer service from Luis Da Costa. He is an excellent ambassador for the BMW brand
05 December 2024
Happy with the staff at BMW
04 December 2024
Car was left clean and the service was as expected.
04 December 2024
Quality service on my car.
03 December 2024
Some initial confusion over courtesy car hire and the actual work to be done on my vehicle but this was resolved quickly and no further issues occurred.
03 December 2024
All works were carried out to my complete satisfaction.
03 December 2024
Very helpful and supportive.
03 December 2024
Lovely service, quick in and out
03 December 2024
Terri Ann was extremely helpful and went above and beyond to ensure a swift service during a recall repair.
03 December 2024
Because they explain in detail
02 December 2024
Because everybody was professional and was dealt with very quickly service with a smile
02 December 2024
Everything explained well and good communication.
02 December 2024
As per earlier comments, with my technical and car knowledge, and willingness to push back, I would of potentially paid for something that was covered under warranty.
02 December 2024
Service 25/11/24 - keys handed to me with no comments. Service sheet shows no issues. Email received 5 days later, urgent red issue identified at service. On line chat 01/12, told will be called. Rang Williams, 02/12 - no return call.
02 December 2024
Everything was good
02 December 2024
Nice and helpful service team.
01 December 2024
I wanted the car back by 1pm and it was ready by 1pm
30 November 2024
Would have appreciated a bit more discusion regarding the health check,it was mentioned that the wiper blades needed changing in fact they are working perfect and i had replaced both blades only a few months ago
30 November 2024
Satisfied as usual keep up the good work
30 November 2024
Great service
29 November 2024
Lewis has made it a whole lot better. If it wasn't down to him then I would most definitely be putting in a complaint.
29 November 2024
Down to earth people work there
29 November 2024
Recall visit was rearranged due to parts not been in stock.
28 November 2024
Car failed it's MOT, the repair needed longer than expected, and couldn't be carried out in the initial time frames anticipated
28 November 2024
There is a reason I go to Williams BMW in Bolton even though there are 2 closer dealers. Williams service stands head and shoulders above their competitors in my opinion.
28 November 2024
Waiting for the car aside the service was excellent.
27 November 2024
I Dropped car off early which suited me and got a call from Louis 2 hours later to say they had identified the problem and had ordered parts, the car was ready for collection the next morning approx 11.00 am. Louis escorted me to my car
27 November 2024
Great service from start to completion
27 November 2024
The staff on the service desk were very friendly and helpful. they even washed the car!
27 November 2024
It was a recall and handled from first phone call in a friendly manner to the procedure end. Thank you.
26 November 2024
No second thought
26 November 2024
Work done as expected within timeframe provided
26 November 2024
Exemplary service and attentive aftersales service. The level of service provided exceeded my expectations and made me feel that I could completely trust the service personnel and the remedial work that was supplied.
26 November 2024
Relaxed atmosphere nice people and coffee while I waited
26 November 2024
Helen at service reception was brilliant and extremely helpful. Also the auto check in was very speedy.
26 November 2024
Great , faults pointed out but not pushed to put right there and then
25 November 2024
Very friendly and efficient.
25 November 2024
Brilliant Service by Lewis
25 November 2024
Very proffessional
25 November 2024
BMW replaced a faulty air bag under warranty quick efficient the tech that did the replacement was very professional when I spoke to him and gave me advice on other jobs that needed doing .
24 November 2024
Very efficient process
24 November 2024
I waited for two hours to have two tyres changed, if I'd have gone to ATS it would have taken 15-20 mins. I was just left sat there with no information given to me as to why it was taking so long
24 November 2024
Very happy with every one I dealt with at Williams.
24 November 2024
Regular updates were given during the delay
24 November 2024
Friendly and professional staff.
23 November 2024
It was a great experience as always.
23 November 2024
The picked up the issues straight away as it showed in the app later on - was kept up to date all the time, mia was star. If was a shame they didn't have any curry cars available, but the service from staff was so good it compensated.
22 November 2024
Fit me in as soon as they could, Job completed quickly and efficiently
22 November 2024
Never any issues
21 November 2024
A service plan issue which came to our attention was handled professionally by Helen Johnston and her manager in a timely manner.
21 November 2024
Work was done promptly and the team advised as soon as it was complete.
21 November 2024
This was a recall job .
20 November 2024
Polite punctual and completed the task with no issues
19 November 2024
Lewis very professional listened and found out any questions I asked
18 November 2024
Good service but was waiting a long time to check in
18 November 2024
Kept in the loop during the day and felt like a million dollars leaving site in my serviced and clean vehicle
18 November 2024
The engine coolant wasn't checked or topped up
18 November 2024
Like how they gave my car a wash and hoover
18 November 2024
Car was serviced AND cleaned too!
18 November 2024
Professional
18 November 2024
After fixing the problem you tried to charge me for my service to the car which I was covered. Then it took 3 weeks to have the Alert taken off the dash
18 November 2024
Brilliant customer service. Sorted the problem out quick & efficiently. Staff really nice and helpful x
18 November 2024
Good all around experience
17 November 2024
Ease of booking, dropping off and picking up
16 November 2024
Servive departmemt lacks in commitment. Always makes lame excuses and dont accept their mistake. Service manager Chris is also one if them. Promised a goodwill gift but later denied
15 November 2024
Excellent customer service from start to finish.
15 November 2024
Pick up and drop off was seamless but issue with the health check so giving 3 stars
14 November 2024
Polite and informative.
14 November 2024
Was seen to very quickly, plus staff were helpful and friendly.
14 November 2024
overhaul a good experience, pleasant staff and surroundings and in view of the time (9am) I was quickly booked in and dealt with. Contacted early just before the service was completed in order to make my way to collect. l
14 November 2024
Excellent service provided
14 November 2024
I give you this answer because BMW has always been very helpful and always gives excellent service.
14 November 2024
I was made to feel welcome as soon as I arrived and was told to help myself to Tea/coffee or soft drinks etc.
14 November 2024
Job completed in agreed time. Car cleaned as well.
13 November 2024
Did the job quickly and less than wuoted
13 November 2024
well looked after
13 November 2024
Well done to service staff especially Helen who on a couple of occasions has sorted my concerns/problems created initially by Central booking.
13 November 2024
Staff were helpful
12 November 2024
Work carried out at he time booked in and in the time promised all whilst I waited enjoying the above facilities!
12 November 2024
Service achieved to a high standard and extremely professional
12 November 2024
Communication good, recall maintenance carried out promptly
12 November 2024
Great communication and service.
12 November 2024
We were told what work was to be done and what issues if any as soon as they arose.
11 November 2024
Deplorable level of communication. Especially in response to a complaint which was not even acknowledged by Williams Bolton
11 November 2024
completely satisfied
11 November 2024
Really friendly, helpful and patient as I had my two young children with me
10 November 2024
No complaints.
10 November 2024
car booked in for 12:30 (should have been 11:00 but service advisor was unable to get it right, when asked when I booked it in was then told 11:30. When I checked by phone - no email received - was told 12:30 so not a good start) 13:00 car not moved
10 November 2024
Very happy with service received.
09 November 2024
Dealt with Mo, third car I've had from Williams Bolton and always deal with Mo, very knowledgeable and efficient. Always makes the sale as smooth as possible with the best possible deal
07 November 2024
There are helpful and friendly but professional staff who promptly dealt with my puncture issue and ensured I didn't lose any time more than necessary without my car.
07 November 2024
Job was carried out as explained, within the time scale and to a high standard
07 November 2024
The person at the service was really helpful and was clear with what was going to be done to the car. I also got notified of any issues for the car and they were resolved that same day.
07 November 2024
The young man who looked after us kept us in the loop and was very professional. Not easy when you have to ring a customer and tell them the cost has gone up.
06 November 2024
Fully satisfied could not fault. It can be perceived as overwhelming entering BMW with all the team and professional staff and everyone is always busy working but it melts away immediately
06 November 2024
I was very pleased with the excellent customer service I received from Luis Da Costa.
05 November 2024
Ready on time cars washed and vacuumed perfect.
05 November 2024
The staff are great and they keep you up dated with progress on your vehicle
05 November 2024
Was waiting for used car team to provide details of more cars
05 November 2024
The issue was rectified.
04 November 2024
Job done and finished on time.
04 November 2024
The service reception were great and the job was done without fuss and on time.
03 November 2024
Very good
02 November 2024
The lack of awareness of people's busy lives is very disappointing. I go to a BMw service centre because I expect a better service than Halfords etc. Unfortunately the service isn't better, in fact it's quite a bit worse.
02 November 2024
Friendly, Knowledgeable, Experienced, staff. Adrian Flood the sales executive that sold me my car is always happy to go above and beyond to help.
01 November 2024
Very efficient service and polite personnel.
31 October 2024
I have no reason to be dissatisfied. All went well
31 October 2024
Great customer service
31 October 2024
Nice experience, allowed to look at the cars, drinks and snacks available.
31 October 2024
Video, vehicle ready on time
30 October 2024
Informed throughout the process.
30 October 2024
Perfect
30 October 2024
The issue was fixed without any problems
30 October 2024
Offered a full service at a cost of Approx £550, a year ago my other car (same engine) full service plus brake fluid £300, I feel you are going to high with service costs
30 October 2024
Helen at Williams Bolton was very helpful. We had some issues with the leasing company not authorising the work initially but Helen mamaged to get it sorted and kept me informed throughout the process.
30 October 2024
The booking was offered at my convenience, the staff where warm and friendly, very quick turn-around and my car was kept nice and clean. Thankyou to all involved.
30 October 2024
Very helpful and informative staff
30 October 2024
Friendly staff and kept to predicted timescales with the work.
29 October 2024
The service I was provided with was excellent.
28 October 2024
Satisfied. Efficient
28 October 2024
waited for the repair to be done told it would be 1 hour to 1and a half booked in at 12,30 vehicle left garage at 1350 got my keys at 14,30
28 October 2024
My car was washed cleaned and serviced perfectly, although I waited all day but they checked everything on it to make sure it is good to go another year or two
25 October 2024
From start to finish we were kept in touch and the courtesy car was excellent. 24hr turn around. No problem at all.
24 October 2024
Dealt with by lease company. Bit annoying having to give three dates for dealership to decide when they wanted to do the work. Communication poor as above. At one point I got connected to the voicemail of a random mobile number / call was dropped
24 October 2024
Richard, the parts and service guy who dealt with me was a fab guy. Friendly, chatty, took the time to listen and demonstrate genuine interest in what I was saying. Great CS.
23 October 2024
They still are not offering a collect and delivery service. Pre-booked courtesy car wasn't available on the day, they put me in a taxi home. I needed a car for the afternoon so they promised the car back at 12:30pm. The car was delivered 2:00pm. Poor
23 October 2024
Again, everyone was very polite and helpful
23 October 2024
Staff were pleasent delt with my problem, even booked hire car for my time off the road, kept me updated with progress of my repair.
23 October 2024
No pressure when buying the car and after service brilliant
22 October 2024
Why ask me to bring the car in at 9.30 but it doesn't go on the ramps till 10.20
22 October 2024
Very good
22 October 2024
I dealt with chris on my visit he was so friendly and knowledgeable
21 October 2024
they kept me informed and got the work done quickly.only thing i would say is ,it wouldve been easier if i was offered a replacement car.but hey i managed.
21 October 2024
Everything was clear from the advisories to the summary video provided by the technician. Kept me informed at all times and even provided a car wash.
20 October 2024
Good service by pleasant staff at Bolton.
20 October 2024
Was treated with the customer service you would expect from a company of BMW reputation. We couldn't have been happier from start to finish.
20 October 2024
Very satisfied
20 October 2024
Everything was explained and done on time
19 October 2024
My car was like brand new when it was completed
19 October 2024
Richard was great kept me informed. I couldn't say anything bad about the service I received
19 October 2024
Can't give 10 or 5 stars as that would suggest perfection. Whist my experience wasn't perfect it was very good, and the best service from Bolton to date.
18 October 2024
friendly & helpful staff
17 October 2024
Wouldn't go anywhere else all the staff are efficient
17 October 2024
Everything was absolutely fine. I've never had any issues with this dealership. However, there are other BMW dealerships, local to me, that I would never visit again.
17 October 2024
Very good experience
16 October 2024
Would have been good to know that everything is ok with my vehicle
16 October 2024
Everything with booking in, service desk very professional and helpful. The A courtesy car wasn't available but BMW offered to reimburse me for a taxi. It took 3 weeks before I was reimbursed so that's the only issue i had with my service experience
16 October 2024
Friendly and efficient service
15 October 2024
No issues
15 October 2024
Repair was awfull
14 October 2024
First class service So helpful considering everything
14 October 2024
Love the little touches of the valet and the breakfast available while you wait. The girl at the refreshment area is always helpful.
14 October 2024
High speed vibration still not resolved and I'm been told I have to pay for a replacement wheel.
14 October 2024
Kept fully informed of repair including vost
13 October 2024
See above answer
13 October 2024
No issues with the dealer very good
12 October 2024
Having to wait the whole day to have my brakes changed and to be told that they had to drive to Trafford branch(4.00pm) to get them, the car was valeted but there were still dirt/dust marks on the outside of the car. I have had to pay £40 elsewhere.
11 October 2024
Excellent Sorted me out with a car because of my situation
10 October 2024
Very happy
09 October 2024
Very satisfied has my recall in a week after booking and was in and out within half the day and pleasant staff.
09 October 2024
Was very happy with the customer service
09 October 2024
I was booked in for an airbag recall replacement. Booking in was easy, the environment was very nice
08 October 2024
Easy to deal with
07 October 2024
Could not fault
07 October 2024
Telling me my brake pads were 70%worn, when I have a MOT station and these were replaced not that long ago.
07 October 2024
Swift process, completed in a timely manner. Even gave the car a clean too. Appreciated the call in the days prior as a reminder.
07 October 2024
Car service and recall carried out professionally and efficiently
06 October 2024
Always found Williams faultless and efficient in every aspect. Outstanding customer care.
06 October 2024
W worked rapidly to resolve a faulty component.
06 October 2024
Was told over phone on way to pick car up that it was going to pass MOT, also received text to say it was ready to pick up. Had to wait an hour in showroom then to be told it had failed. Had already sent my lift home. They did arrange loan car.
06 October 2024
The service was carried out without issue. Staff were friendly and accommodating.
06 October 2024
The oil service went perfectly. However, ypu have left me with a permanent alarm on the car about the brake pads needing replacing soon. I'm happy to be informed about it,but you have no right to enable that warning which the owner cannot cancel.
06 October 2024
Very welcoming staff, A very nice waiting area that included unlimited tea, coffee or soft drinks and cakes or fruit. My car was returned to me washed and valeted (which I did not expect) and within the time specified.
06 October 2024
Excellent service all round. Friendly staff, job completed efficiently.
06 October 2024
Customer service was outstanding. My car was fixed, cleaned and ready for collection the same day.
06 October 2024
Everyone I dealt with from the receptionist to the service manager was great. Pleasantly surprised with the calibre of my courtesy car, it softened the blow and made the inconvenience of mine being broke better.
06 October 2024
It would be 5 stars but for the reason there was a long wait for an available slot to perform the repair and when the date eventually arrived it impacted on my work schedule, were I decided to keep the BMW appointment which wasn't really ideal.
06 October 2024
The reason the offer coupon to reduce my expenses on the vehicle.
05 October 2024
Car never felt better
04 October 2024
Easy to book the car in, issue was sorted without costing me a lot of money and the car was cleaned and brought to the front of the dealership for me when the job was completed.
03 October 2024
Employees I dealt with were excellent. Great service.
03 October 2024
Excellent service, thank you.
03 October 2024
Was easy doing business
01 October 2024
Cleared all the errors with clear concise communication about what was carried out
01 October 2024
Very good service.
30 September 2024
Somewhat disappointed with lack of any real apology for any inconvenience caused by the airbag recall. Luckily I live close to my nearest BMW centre, but many won't.
30 September 2024
Excellent experienced sales team
30 September 2024
The Service Representative was very polite helpful and efficient
30 September 2024
everything done in 1 visit
29 September 2024
Excellent work would have liked them to give me a definitive time for collection to make it more efficient
29 September 2024
Valeting was agreed with Helen and other staff after work but unfortunately not honoured ,
29 September 2024
Bolton is amazing staff and fantastic service
29 September 2024
Friendliest and willing to help and listen.
28 September 2024
Excellent customer service
28 September 2024
Brilliant
26 September 2024
Just perfect from start to finish
26 September 2024
Confidence in all dorks carried out.
26 September 2024
Really good job. Took me a week to get an appointment but worth it in the end
24 September 2024
Good customer service
23 September 2024
always satisfied, never had a problem.
22 September 2024
Very friendly professional service
22 September 2024
Just good service
21 September 2024
Tuck to long sat there waiting from 14:15 till 17:20
21 September 2024
A little confusion re service plans. We have two BMW's and a mini with service plans each one has recently been in for service. In 2 out of three instances we were asked for payment when we collected the cars.
21 September 2024
Everything was at point
19 September 2024
Good price and great service.
18 September 2024
Richard was brilliant compared to a previous poor experience at Williams
18 September 2024
went collect key was waiting for ever to get served ..
18 September 2024
Very happy with the outcome in the end
18 September 2024
Everyone was very welcoming.
17 September 2024
Kept informed throughout
17 September 2024
the quality of service and staff
16 September 2024
Staff were professional, welcoming & communicated throughout the day. Happy to have this as my local dealership/ customer service point.
16 September 2024
Good reactions and efficient
16 September 2024
Good
16 September 2024
Richard was brilliant , nothing to much too trouble
16 September 2024
Courtesy car would have been 5 stars
16 September 2024
Very friendly staff,
15 September 2024
No issues. Car ready on time.
15 September 2024
It's because of Paul from services department, true gentleman , made the process smooth and easy . Also the boss of this outlet , such a friendly person , could not catch his name but he offered his own x7 to a sales person for me to view .
14 September 2024
Great customer service by helen
12 September 2024
I was advised that work needed doing on my car but, as it was not specialist work I had it done elsewhere due to BMW's pricing structure. They have not left me alone since.
12 September 2024
Staff friendly professional and efficient.
05 December 2024
Great service