OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
289 ratings and 98 comments received in the last 90 days.
15 June 2022
Extremely smooth process, helped by Grant.
13 June 2022
Great service experience
03 June 2022
Smooth no hassle service and kept me informed Along the way
01 June 2022
The staff kept me updated throughout my purchase experience even when it was bad news about the car being delayed
01 June 2022
During the purchase, it was a real pleasure to sit down with the salesmen and discuss options under no pressure. Delivery of the new car was exciting and despite the long wait due to out-of-control global circumstances, it was worth the wait.
30 May 2022
Friendly staff always helpful
30 May 2022
Friendly, knowledgeable staff with no pressure sales. All the staff at Williams Bolton were great.
29 May 2022
They make you feel welcome completely satisfied with the service given
27 May 2022
The handover was straight forward once the car arrived at the dealership
12 June 2022
The lady who was dealing with me was very helpful and kept me updated as to the progress of the work being done.
12 June 2022
Nothing to complain about.
11 June 2022
Felt like the car was in safe hands and when I picked up it looked brand new inside and out.
09 June 2022
The team were super efficient and communication was great too
09 June 2022
The service representative that I dealt with was brilliant and I always feel like my vehicle is in good hand with Williams Bolton.
05 June 2022
I arranged a whilst you wait appointment which was completed on time including the cleaning of my car.
30 May 2022
No fuss or waiting.
30 May 2022
Did the service on time and finished it on time
30 May 2022
Everyone very professional, organised, very clean and everyone seems to enjoy their work
30 May 2022
No hassle
16 June 2022
Every step was explained to me along the process, I was updated throughout the time spent waiting for delivery, and the car came earlier than expected