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ABOUT WILLIAMS BOLTON.

Find out more about what we do and our team.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Always a trouble free experience and you can trust that a good job has been done. Staff a pleasure to deal with and always very courteous.

Service

Straight forward drop off and collection, despite the C-19 restrictions. Well done!

Service

Really informative a d attentive. Wouldn't go anywhere else

Service

Easy to deal with

Service

The work was completed promptly and a visual check was carried out too. The car's battery was charged up as well as it was low.

Service

Very helpful, courteous and corrected speedily the false information provided by Bowker Preston

Service

Nothing was to much for them

Service

Been dealing with them for over 25 years

Service

My car was booked in on short notice and serviced on time.

Service

The people involved particularly Nicole looked after the service perfectly

Service

Work done efficientLy.

Service

From start to finish all the people I dealt with were professional and able to help with any queries.

Service

excellent service

Service

very professional

Service

Professional service from start to finish

Service

Quick and reliable job

Service

Quick, efficient, polite staff and a nice space to work from while my car was being serviced.

Service

Hassle free experience

Service

I have been driving BMW cars now for many years and have always dealt with Williams BMW at Bolton. I have always enjoyed a first class service.

Service

Booked car in straight away. Fixed problem. Job done.

Service

Staff professional and always make you welcome

Service

Excellent Service

Service

As above

Service

Very good from the team

Service

I cannot fault the dealership.

Service

As stated previously my car was serviced on its 1st service delivered back having had a rinse too all done in the time which was arranged.

Service

Everything required was completed in an efficient manner.

Service

no problems.

Service

Given that we are still in the midst of a pandemic, the dealership is well set up with a clearly marked one way system and there are ample hand sanitiser spots. The staff were friendly and helpful, especially the lady on reception who was delightful.

Service

I was satisfied with the job that was done

Service

Very friendly

Service

Excellent customer service

Service

It went well and to time

Service

The car was kept in for a further day to rectify a fault under warrantee. The inspection report was emailed to my work email address, but I was on leave not picking up work emails. The report indicated a nail in a tyre. I received this news at collec

Service

Excellent customer service

Service

Prompt, friendly, efficient, communicative

Service

Tyre wasn't inflated to correct pressure, pretty basic that!

Service

Good showroom & people

Service

Very helpful

Service

They did everything l required

Service

Everything went smoothly. I was dealt with in a professional manner at all times.

Service

From booking the service to collecting my car following the service everything was seamless.

Service

again great service as usual

Service

On collection of my new car, Craig took the time to set my car up and the new app and exalting everything to me (well as well as all the not so fun paperwork!). With a brand new car that is a new model everything is different so this was nice.

Service

Efficient and quick book in for service. Convenient time for drop off. Unanticipated complication arose which was explained to me and a courtesy car was made available as my car needed to be kept in overnight.

Service

Efficient and professional.

Sales

I felt that Grant Orgill worked with me to find the appropriate car that met my needs and budget.

Sales

Before we picked the car up, Craig regularly kept us up to date with progress and the night before we picked it up, we were very impressed with the video of the new car that he sent us. A very enjoyable experience from start to finish. Thank you!

Sales

Russell was very helpful and took time to ensure we understood all the key features of the car before we left the dealership.

Sales

Clean modern surroundings all staff pleasant and helpful

Sales

All staff were very polite and made us feel welcome

Sales

The bmw centre particularly Craig Beaumont were so helpful.

Sales

Good people to deal with. Everything done correctly & on-time.

Sales

Felt very safe due to the current situation with covid. The showroom is very clean and a vast choice of cars so we could see what choice of extras to pick on our car.

Sales

Very satisfying place Well done

Sales

All elements of the sale and delivery were smooth and the salesperson handled many admin issues that in truth I should have done myself

Sales

My sales rep was amazing. Russell Drake even did me some videos and went over and above what he needed to do!

Sales

Nothing was too much for Grant, I bothered him for many hours over my three visits, but his enthusiasm never waned. He answered every question I had. He's given me his contact details just in case anything else pops in my head. Top service!

Sales

Easy

Sales

Fantastic service as always

Sales

Grant provided everything I needed and we're very happy with the car

Sales

Because of the situation with Covid 19, things where put on hold, but when time came to getting the car Mr Barlow was very helpful whenever I phoned, I picked the car up on the 26Aug, I am thrilled to bits with the car, and love drivingit.

Sales

Had 2 cars off you now absolutely loved them both. Can't fault them.

Sales

Was a welcoming enjoyable experience

Sales

Sales person Stuart and business manager