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ABOUT WILLIAMS BOLTON.

Find out more about what we do and our team.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The fault was repaired under warranty and your service agent, Nicole, was very helpful. Nicole kept in touch via texts/phone calls regarding the progress of the work to be carried out to advise on the delay regarding spare parts.

Service

I was kept informed of progress and the turnaround time was very quick.

Service

Very amiable staff who do their job with utmost professionalism.

Service

No complaints

Service

Williams Bolton has proved that a main dealership can provide a great experience. The included 2 years service package, at time of purchase, was great. A damaged tyre was replaced at an excellent price and likewise with the brake fluid change.

Service

Efficient and timely service

Service

always get good service with the Bolton branch

Service

Very satisfied. Vehicle ready on time.

Service

Always a great friendly atmosphere

Service

Excellent.. In particular the service video provided on completion

Service

As above

Service

Very helpful

Service

Found aome tyre problem and fixed it

Service

Efficient

Service

Good team and helpful

Service

Staff, Angela Walker in particular, are always professional, pleasant and helpful.

Service

Excellent communication even when the answer was not the one I was hoping for.

Service

The service department was great, the technician was too.

Service

Again outstanding service from Jon Cusick & his colleague Tom very friendly , extremely helpful. Faultless.

Service

Everything carried out as needed

Service

Big showrooms can lack intimacy but Alice on service was warm and very helpful. She was extremely professional and I felt reassured leaving my pride and joy with her

Service

Problem solved in a very personal manner

Service

Dealing with Bolton BMW was like a breath of fresh air 10 out of 10 ,when I need my next car I will definitely be going back there

Service

Did a good job. Reasonable time frame. Good communication

Service

Service was really good, Angela kept me updated throughout, explaining issues clearly and giving me different options

Service

Professional staff and that's why we come back

Service

Could have been better with an update call daily as we were waiting, instead of us having to call in after a few days

Service

Fully met my expectations in terms of keeping me fully informed of the service procedures and dealing with the whole process in a very professional manner.

Service

Job done quick

Service

Kept informed at every stage. Washed my car and received a comprehensive report.

Service

My car was serviced quickly

Service

The service was great. Anthony the service manager dealt with me personally. He resolved all issues that I had with the car & provided a first rate experience. Very friendly.

Service

Always feel like I'm in safe hands

Service

Great customer service from your service people

Service

Staff very professional and courteous

Service

Very satisfied

Service

Met all expectations

Service

Fault identified and rectified without fuss and I was kept informed all through the process.

Service

Good staff C19 safe

Service

The stuff I came into contact with were very friendly and professional and met my expectations

Service

Great job, very quick and efficient

Service

The service team managed the work perfectly and kept me informed of the status of the work at all times.

Service

Well done , just missing the nice coffee

Service

All issues resolved efficiently

Service

Good service

Service

Service was great they seem to solved the problem I had on my vehicle that was technical and now the issue is done the vehicle seems like new having been doing lot of miles as what most BMW's cars feel like.

Service

Sorted only problem with car

Service

I interfaced with both Angela & Alice, both of whom I have dealt with in the past and both are professional and friendly.

Service

Very Professional, and took the time to explain the works carried out thoroughly.

Service

Clean and efficient

Service

From when you walk in the premises it is always a perfect service.

Service

Warranty work due to failed parts, not usually a thing but it was handled quickly and without an drama.

Service

Williams have been great and looked after me throughout my troubles with this car and seem to have rectified all the faults

Service

Good service as always kept updated throughout pleasure to deal with

Service

Their staff are polite and the service was carried out met my expectations

Service

Excellent customer service

Service

Great service , very cost effective and professional , the friendly atmosphere is superb

Service

Staff are always courteous and professional and the environment (reception area and waiting area) are excellent

Service

friendly and professional service

Service

The team are friendly and efficient, always top quality service

Service

Brilliant service

Service

Service and recall item dealt with efficiently whilst I waited as promised

Service

Car went in, everything checked, report provided and good pick up time avoiding rush hour.

Service

Our family has used Williams Bmw since 1996 and have purchased 17No cars from them during this period and we would never purchase from anyone else

Sales

Williams, Bolton (Grant Orgill) very helpful, helping me through every step of the process (in these difficult times) from start to finish.

Sales

Stuart the main man he is a star

Sales

Sales Exec Stuart Langan gave a 5 star service. pulled out all the stops to get my car ready for the time i needed it.

Sales

friendly and everything was well explained very satisfied with this dealer

Sales

The car was bought through Craig Beaumont who showed great patience in ensuring the car and deal was right for us. Craig was also supported by John Astbury the business manager whom went the extra mile to ensure the deal went as smoothly as possible.

Sales

Always helpful and I appreciate the teams willingness to work with me at all stages of the process.

Sales

Salesman and manager were very helpful

Sales

As above. Very clean, calm and professional atmosphere.

Sales

Love my new car

Sales

As a first time customer I felt the whole process of getting my Motobility car from you was a very good experience. I must give a special mention to

Sales

No issue with the purchase or delivery