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ABOUT WILLIAMS BOLTON.

Find out more about what we do and our team.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Booked car in straight away. Fixed problem. Job done.

Service

Staff professional and always make you welcome

Service

Excellent Service

Service

As above

Service

Very good from the team

Service

I cannot fault the dealership.

Service

As stated previously my car was serviced on its 1st service delivered back having had a rinse too all done in the time which was arranged.

Service

Everything required was completed in an efficient manner.

Service

no problems.

Service

I was satisfied with the job that was done

Service

Given that we are still in the midst of a pandemic, the dealership is well set up with a clearly marked one way system and there are ample hand sanitiser spots. The staff were friendly and helpful, especially the lady on reception who was delightful.

Service

Very friendly

Service

It went well and to time

Service

Excellent customer service

Service

The car was kept in for a further day to rectify a fault under warrantee. The inspection report was emailed to my work email address, but I was on leave not picking up work emails. The report indicated a nail in a tyre. I received this news at collec

Service

Prompt, friendly, efficient, communicative

Service

Excellent customer service

Service

Tyre wasn't inflated to correct pressure, pretty basic that!

Service

Very helpful

Service

Good showroom & people

Service

Everything went smoothly. I was dealt with in a professional manner at all times.

Service

They did everything l required

Service

From booking the service to collecting my car following the service everything was seamless.

Service

again great service as usual

Service

On collection of my new car, Craig took the time to set my car up and the new app and exalting everything to me (well as well as all the not so fun paperwork!). With a brand new car that is a new model everything is different so this was nice.

Service

Efficient and quick book in for service. Convenient time for drop off. Unanticipated complication arose which was explained to me and a courtesy car was made available as my car needed to be kept in overnight.

Service

Great helpful friendly staff

Service

Work was carried out quickly and I was kept aware of what was happening

Service

As per above

Service

Shiraz Hassan made the purchase flawless

Service

On time Pleasant Covid safety adhered too Cleanliness first class professional Actually recommend to two people one as taken out lease there already

Service

Excellent experience the service advisor kept me updated with progress of the work carried out and any questions i had were followed up and answered.

Service

Good

Service

Communication lines maintained. Voice of customer taken into consideration.

Service

Excellent, whilst meeting customer expectations, the service advisors I dealt with were first class.

Service

From booking-in right through to collection, the Williams service was exceptional. Covid arrangements were clearly explained in advance and were followed at all times. Reception staff were very helpful as usual .

Service

Same

Service

Total efficiency both booking the car in and the carrying out of the MOT.

Service

service as expected

Service

I had an appointment for service and left car in then I got a call saying the car was ready to collect. Then arrived and the service area had closed and locked my keys away and BMW garage does not close till 4pm I arrived at service just after 1pm

Service

Alice was friendly and professional in dealing with me when I dropped my car off. She kindly priced up a service plan for me and emailed and phoned me when she said she would.

Service

The work was carried out quickly and efficiently. Reception staff were very helpful.

Service

Drop off and collection seamless

Service

Good service and dealt with efficiently by service reception

Service

did everything required and kept me up to date.

Service

has never been any problems

Service

Faultless process. Made to feel valued.

Service

Treated very well from start to finish

Service

Perfect

Service

Firs.t class service

Service

Informed of costs and actions during the service

Service

By the end of all the events related I am completely satisfied thanks to Amy

Service

Very satisfied. They weren't bothered that I was half an hour late because of the traffic. Excellent waiting area whilst car Elias being serviced.

Service

Excellent customer services Andy who was looking after things for us was exceptional kept to his word in keeping us up to date with what was happening didn't let us down in anyway at all Andy was very friendly courteous helpful professional top marks

Service

Excellent service, good Covid secure measures in place couldn't fault it.

Service

Pleasant, professional staff and attention to detail from Anthony Friend.

Service

Excellent customer service.

Service

Russell was very helpful and took time to ensure we understood all the key features of the car before we left the dealership.

Sales

Clean modern surroundings all staff pleasant and helpful

Sales

All staff were very polite and made us feel welcome

Sales

The bmw centre particularly Craig Beaumont were so helpful.

Sales

Good people to deal with. Everything done correctly & on-time.

Sales

Felt very safe due to the current situation with covid. The showroom is very clean and a vast choice of cars so we could see what choice of extras to pick on our car.

Sales

Very satisfying place Well done

Sales

All elements of the sale and delivery were smooth and the salesperson handled many admin issues that in truth I should have done myself

Sales

My sales rep was amazing. Russell Drake even did me some videos and went over and above what he needed to do!

Sales

Nothing was too much for Grant, I bothered him for many hours over my three visits, but his enthusiasm never waned. He answered every question I had. He's given me his contact details just in case anything else pops in my head. Top service!

Sales

Easy

Sales

Fantastic service as always

Sales

Grant provided everything I needed and we're very happy with the car

Sales

Had 2 cars off you now absolutely loved them both. Can't fault them.

Sales

Because of the situation with Covid 19, things where put on hold, but when time came to getting the car Mr Barlow was very helpful whenever I phoned, I picked the car up on the 26Aug, I am thrilled to bits with the car, and love drivingit.

Sales

Was a welcoming enjoyable experience

Sales

Sales person Stuart and business manager

Sales

Great job and excellent staff

Sales

Great salesman

Sales

Great deal...nice people.

Sales

Considering the difficulties of Covid 19, I was treated well throughout.