Pleasant, professional staff and attention to detail from Anthony Friend.
Excellent customer service.
Everything done well and good information throughout
Booked MOT and Service and dealt with on time and no hassle.
From organising to completion it was all brilliant!
Everything was done correctly and socially distancing in place
Very quick service and very friendly helpful staff
Alice was lovely and they did everything I asked for and very helpful
Nothing is too much trouble and I have always been made very welcome. The service staff in particular feel almost like friends.
Everything always done professionally
They did what was required
Easy to book & was ready for collection on time
Friendly efficient staff, made to feel welcome without staff being overbearing
I got an email reminder to tell me the service was due which was good. We didn't want a courtesy car but we was told the time to come back and everything was on time.
Efficient booking in on the day of my visit. Complimentary taxi home. Work completed in good time under warranty. Social distancing and other measures to address corona virus were comprehensive and clear. Excellent customer service overall.
Friendly and professional service from the Service team at Williams Bolton. Work was done while I waited and didn't take too long. Would definitely recommend to friends and family.
As a key worker BMW prioritised my needs to enable me to service my car with minimal disruption to my routine.
Very simple - Superb service
Very satisfied. Amy Dootson was very helpful and very professional.
Quick and efficient service even in Covid times
Everything completed to satisfaction
In addition to the service being completed on time the service area completed an MOT plus 2 new front tyres calling me on the phone to advise my car was ready to collect plus a short video of the MOT.
Well organised, completed on time, helpful staff.
Top service from the all team again
I was kept informed of the service engineers progress, had a comfortable place to wait and was offered refreshments.
The experience was positive
Angela is a credit to Williams Bolton. Her knowledge and professionalism are outstanding She deserves a bonus.
Because Craig made it feel special
I still felt as though I was receiving that new car experience even though restrictions on movement and interactions are in place
Dealt with customer satisfaction and pleasant staff
Considering these bleak unpresidented times it was very good you felt safe when showrooms reopened with everything in place for a smooth and safe handover.
Williams BMW
Bolton
