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ABOUT WILLIAMS BOLTON.

Find out more about what we do and our team.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Pleasant, professional staff and attention to detail from Anthony Friend.

Service

Excellent customer service.

Service

Everything done well and good information throughout

Service

Excellent service

Service

Booked MOT and Service and dealt with on time and no hassle.

Service

From organising to completion it was all brilliant!

Service

Everything was done correctly and socially distancing in place

Service

Very quick service and very friendly helpful staff

Service

Alice was lovely and they did everything I asked for and very helpful

Service

Nothing is too much trouble and I have always been made very welcome. The service staff in particular feel almost like friends.

Service

Everything always done professionally

Service

They did what was required

Service

great service

Service

No issues.

Service

Easy to book & was ready for collection on time

Service

Friendly efficient staff, made to feel welcome without staff being overbearing

Service

I got an email reminder to tell me the service was due which was good. We didn't want a courtesy car but we was told the time to come back and everything was on time.

Service

Efficient booking in on the day of my visit. Complimentary taxi home. Work completed in good time under warranty. Social distancing and other measures to address corona virus were comprehensive and clear. Excellent customer service overall.

Service

Friendly and professional service from the Service team at Williams Bolton. Work was done while I waited and didn't take too long. Would definitely recommend to friends and family.

Service

As a key worker BMW prioritised my needs to enable me to service my car with minimal disruption to my routine.

Service

5 star service

Service

Very simple - Superb service

Service

Very satisfied. Amy Dootson was very helpful and very professional.

Service

Quick and efficient service even in Covid times

Service

Everything completed to satisfaction

Service

In addition to the service being completed on time the service area completed an MOT plus 2 new front tyres calling me on the phone to advise my car was ready to collect plus a short video of the MOT.

Service

Well organised, completed on time, helpful staff.

Service

Top service from the all team again

Service

I was kept informed of the service engineers progress, had a comfortable place to wait and was offered refreshments.

Service

The experience was positive

Service

Very happy with service

Service

Angela is a credit to Williams Bolton. Her knowledge and professionalism are outstanding She deserves a bonus.

Service

Helpful

Sales

Because Craig made it feel special

Sales

I still felt as though I was receiving that new car experience even though restrictions on movement and interactions are in place

Sales

Dealt with customer satisfaction and pleasant staff

Sales

Considering these bleak unpresidented times it was very good you felt safe when showrooms reopened with everything in place for a smooth and safe handover.